 | (1) Rapid Result Referrals
The refreshingly direct no tech way to increase your business Roy Sheppard
Price: £9.99
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 | (2) Skill with People
If you are having trouble at home, work or socially, this book will enable you to communicate with impact; influence with certainty and listen with sensitivity. A timeless classic with all you need to get on the fast track to succeed in all aspects of your life.
Price: £5.00
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 | (3) The Art of Dealing With People
Les Giblin The one successful way to get the things you want from life is to acquire skill in dealing with people. Read on and you will learn how. The sequel to "Skill with People". How important for you is getting on with, and dealing with people?
Price: £5.00
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 | (4) Making Friends
Andrew Matthews
Price: £8.99
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 | (5) Getting & keeping Customers
Customer satisfaction is no longer enough. Our customers are now more demanding and more sophisticated. They know they have a choice. They are always asking themselves: 'What have you done for me lately?' You need to identify your key customers, build inside their business and work to become their partner. Getting and Keeping Customers, shows you how to do it. See for yourself.
Price: £3.99
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 | (6) Second to None: 6 Strategies for Creating Superior Customers Value (pocket book)
Second To None: Six Strategies for Creating Superior Customer Value, published October 97, has quickly become the hottest selling business book in New Zealand. Over 10000 copies have been sold since its release. The New Zealand Institute for Management ranked Second To None No 2 on its best seller list. In Second To None, Ian explains how business is simply the activity of creating value. "Therefore," he says, those who understand value best will prosper and those who do not will struggle." Ian goes on to outline six practical strategies you can follow to increase the value you create for your customers, thus gaining a competitive advantage. This entertaining and practical book has struck a chord with managers of larger companies and owners of small businesses alike. Many have written to Ian saying how much his practical tips have helped them improve their business success.
Price: £2.99
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| | (7) Second to None: 6 Strategies for Creating Superior Customers Value
Second To None: Six Strategies for Creating Superior Customer Value, published October 97, has quickly become the hottest selling business book in New Zealand. Over 10000 copies have been sold since its release. The New Zealand Institute for Management ranked Second To None No 2 on its best seller list. In Second To None, Ian explains how business is simply the activity of creating value. "Therefore," he says, those who understand value best will prosper and those who do not will struggle." Ian goes on to outline six practical strategies you can follow to increase the value you create for your customers, thus gaining a competitive advantage. This entertaining and practical book has struck a chord with managers of larger companies and owners of small businesses alike. Many have written to Ian saying how much his practical tips have helped them improve their business success.
Price: £9.99
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 | (8) 10 Steps To Becoming CUSTOMER DRIVEN
The aim in business is to have profitable customers who stay with you for a very long time. To give your customers the quality experience that will keep them coming back, you need to be customer driven.
Price: £9.99
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